On the Ideal Client: Daniel J. Pratt
When I think about the clients I most enjoy working with, it is always a client with no preconceived design in mind. Through the process of listening to their ideas and getting to know them better, I gain an idea of what they would like. The fun really begins when they give me the latitude to create something special for them.
I like to think of it as an architectural puzzle. Good listening in the beginning saves time and money. Listen is a skill I look for in those who work for RCWA and certainly a skill I have mastered over the years (one secret of a happy marriage of over 45 years). What do they like, dislike, want, need? Putting the complete puzzle together and return with the design, receiving their giving their stamp of approval is always gratifying. Very seldom do we have to go back to the drawing board.
At the final walkthrough of the project, a heartfelt “Thank You” and an invite to the Grand Opening or House Warming means as much to me as receiving the final payment with a smiley face.
I know I am not the only person who completes the puzzle. I always give credit to the many hard working men and women that have interpreted the drawings correctly during the building process. All projects take a team of experienced, dedicated and skilled people along with a trusting client in order to be truly successful.
I know the work we do for our clients must be earned. The years have given us the abilities to listen and perform accordingly.